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Job Posting

Community Support Worker AW0304

Job Type: Permanent - Full Time
Hours per Week: 32.5 hours/week
Start Date: Immediate

Salary: Starting Wage $18.40 Completion of 90-day Probation Wage $20.25/hour
Location: Calgary Area/Region

Calgary Alternative Support Services (CASS) is a Not-For-Profit Human Service Agency founded in 1988 to support people with disabilities to escape segregation and discrimination and live, work, play and, contribute to their communities. CASS’s work is a combination of advocacy, community development, and service to the people of Calgary.

CASS is continuously looking for enthusiastic people for Community Support Worker roles. As a Community Support Worker you will support a diverse clientele to develop and maintain a healthy lifestyle by promoting positive mental health and through facilitating recreational & leisure activities in the community. The successful candidate will be outgoing, takes initiative to plan activities, and must be comfortable with providing some personal care in the community.

Schedules can fluctuate depending on client needs, and shifts are available during the day, evening, and weekend. This role typically works Monday to Friday 09:00 – 15:00. The hourly rate begins at $18.40/hour and will increase to $20.25 upon completion of a successful probationary period (90 days), completion of mandatory training, and submission of complete documents.

Key knowledge and responsibilities include:

  • Creating and engaging in recreational activities
  • Able to provide personal care to the client
  • Support to find and maintain volunteer roles
  • To assist the client in the development and monitoring of goals and objectives indicated in
  • Individual Support Plan (ISP)
  • To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related issues
  • To comply with the client support contract
  • To maintain a professional relationship with the client and guardian (if applicable).
  • Written documentation to be completed and provided to direct supervisors in a timely manner i.e. Monthly Summaries, Time Sheets, Critical Incident Reports
  • Provide hands-on support and guidance to the client
  • To liaise with other staff/sub-contractors, coordinators, or other community supports as required (i.e., natural supports, external agencies, advocacy groups, funders)
  • Able to work with minimal supervision

Required Education:

Diploma or equivalent experience in Disability Studies

Required Training:

CASS requires that all employees, sub-contractors, practicum students, and volunteers are current in the following training: (must be completed within 60 days of hire)

  • Abuse Awareness Training(Includes PDD Abuse Protocol)
  • Health & Safety Training
  • Emergency First Aid – Level A CPR & AED or Standard First Aid – Level A CPR & AED
  • Crisis Prevention and Intervention
  • Introduction to Your Role via Open Future Learning
  • Challenging Behaviours via Open Future Learning
  • Challenging Behaviours II: Forms and Policy
  • Workplace Violence and Harassment
  • Infection Prevention and Control
  • Covid-19 Employee Health and Safety
  • Trauma-Informed Care
  • Harm Reduction Training

CASS also requires of every employee:

  • A Police Information Check with a Vulnerable Sector Check
  • Completion of a “Statement of Confidentiality”
  • Completion of a “Confirmation of Understanding of the CASS Policy & Procedures”


Diploma or equivalent experience in Disability Studies

Other Requirements:

A vehicle and valid driver’s license is required

How to apply?

Please email your resume and cover letter to: and include your First Name, Last Name and Job Reference number in the subject line.

Alternative ways to submit your resume:
Fax: 403.283.0691
Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
2335 - 30th Avenue NE Calgary Alberta, T2E 7C7

Only applicants suitable for the role will be contacted. No phone calls please.