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Job Posting

Community Support Worker – CH1222

Job Type: Community Support Worker
Hours per Week: 20
Start Date: January 15, 2023

Salary: $19.25 per hour, Completion of 90-day Probation Wage $20.25/hour
Location: Calgary Area/Region


Calgary Alternative Support Services (CASS) is a Not-For-Profit Human Service Agency founded in 1988 to support people with disabilities to escape segregation and discrimination and live, work, play and, contribute to their communities. CASS’s work is a combination of advocacy, community development, and service to the people of Calgary.

Calgary Alternative Residential Services (CARS) at CASS is looking for an enthusiastic candidate for a small permanent part-time role within the residential program. As a Community Support Worker, you will support the client with achieving their goals, outreach, the pursuit of recreation and leisure/social activities, developing and maintaining a healthy lifestyle, supporting mental and physical health needs, and independent living skills, depending on the individual’s needs/desires.

The successful candidate will possess strong communication skills and maintain composure in high-stress situations. They will be responsible for collaborating with the client’s support network and regularly reporting to the supervisor. Knowledge of community resources and a willingness to locate social and recreational opportunities in the community is an asset.

The hourly rate begins at $19.25/hour and will increase to $20.25 upon completing a successful probationary period (90 days), completing mandatory training, and submitting complete documents. The schedule for this role is flexible, 3 shifts per week, 3 hours per shift.

Key knowledge and responsibilities include:

  • Openness to creating weekly activity plans, and sourcing out activities based on client interests
  • Creating and engaging in recreational activities
  • Support to find and maintain volunteer roles
  • To assist the client in the development and monitoring of goals and objectives indicated in
  • Individual Support Plan (ISP)
  • To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related issues
  • To comply with the client support contract
  • To maintain a professional relationship with the client and guardian (if applicable).
  • Written documentation to be completed and provided to direct supervisors in a timely manner i.e. Monthly Summaries, Time Sheets, Critical Incident Reports
  • Provide hands-on support and guidance to the client

Required Education:

Diploma or equivalent experience in Disability Studies

Required Training:

  • Abuse Awareness Training(Includes PDD Abuse Protocol)
  • Occupational Health and Safety Awareness Training for Workers (Alberta)*
  • Using a Fire Extinguisher Training
  • WHMIS 2015 Training
  • Emergency First Aid – Level A CPR & AED or Standard First Aid – Level A CPR & AED
  • Crisis Prevention and Intervention
  • Introduction to Your Role via Open Future Learning
  • Challenging Behaviours via Open Future Learning
  • Challenging Behaviours II: Forms and Policy
  • Workplace Violence and Harassment
  • Infection Prevention and Control
  • Covid-19 Employee Health and Safety
  • Trauma-Informed Care Training
  • Harm Reduction Training
  • Boundaries Training
  • Proof of Immunization Records – All new hires will be required to be fully immunized against COVID-19 for their first day of work

CASS also requires of every employee:

  • A Police Information Check with a Vulnerable Sector Check
  • Completion of a “Statement of Confidentiality”
  • Completion of a “Confirmation of Understanding of the CASS Policy & Procedures”


Knowledge in supporting adults with developmental disabilities preferred

Other Requirements:

A vehicle and valid driver’s license is considered an asset

Should there be a match with your qualifications and available vacancies, you will be contacted by a hiring manager. We do not provide individual applicants with updates unless you have been selected to go through the interview process.

How to apply?

Please email your resume and cover letter to: and include your First Name, Last Name and Job Reference number in the subject line.

If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that you can both benefit from our referral program.

Alternative ways to submit your resume:
Fax: 403.283.0691
Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
Suite 310 - 525 28th Street SE Calgary Alberta, T2A 6W9

Only applicants suitable for the role will be contacted. No phone calls please.