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Job Posting

Community Support Worker-Float – CT0901

Job Type: Permanent - Full Time
Hours per Week: 35
Start Date: Immediate

Salary: Starting Wage $19.25 Upon Completion of 90-day Probation Wage $20.25/hour
Location: Calgary Area/Region

Calgary Alternative Support Services (CASS) is a Not-For-Profit Human Service Agency founded in 1988 to support people with disabilities to escape segregation and discrimination and live, work, play, and contribute to their communities. CASS’s work combines advocacy, community development, and service to the people of Calgary.

Calgary Alternative Day Options (CADO) is seeking 4 flexible, dynamic individuals to be our full-time permanent Float staff for the day program.  The CADO CSW-Float position is a full-time position where the successful candidate will be trained to work with all of the individuals supported through the CADO program to provide consistent, reliable coverage during times of staff illness, absence, or shortage.

The CADO CSW-Float is responsible for being familiar with all client support needs, planned procedures, and other support requirements according to the individual’s specific support plans.  The CSW-Float takes the place of the client’s regular support worker when that person is away and ensures that the individual’s usual schedule is upheld.  Wherever possible, training with individuals will be provided, as well as all necessary information regarding plans and support needs.  Activities you will be participating in alongside individuals range from in-home support and recreation and leisure activities to vocational opportunities like flyer delivery and volunteerism; supporting individuals to attend medical appointments, and providing support to participating in educational classes and courses of their interest.

Previous experience with individuals with intellectual disabilities (including FASD and autism) is considered an asset.  Flexibility, a sense of adventure, and a desire to learn new things and meet new people are mandatory.

Applicants must have a valid Class 5 driver’s license and a reliable vehicle they are willing to use for work. A criminal record check with a vulnerable sector check is also necessary, for security purposes.

The hourly rate begins at $19.25 and will increase to $20.25 upon completing a successful probationary period (90 days), completing mandatory training, and submitting complete documents. The schedule for this role will be Monday to Friday, 8:30 am – 3:30 pm.

Key knowledge and responsibilities include:

  • Must be comfortable with planning activities
  • Openness to creating weekly activity plans and sourcing out activities based on client interests
  • Creating and engaging in recreational activities
  • Support to find and maintain volunteer roles
  • To assist the client in the development and monitoring of goals and objectives indicated in
  • Individual Support Plan (ISP)
  • To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related issues
  • To comply with the client support contract
  • To maintain a professional relationship with the client and guardian (if applicable).
  • Written documentation to be completed and provided to direct supervisors in a timely manner, i.e., Monthly Summaries, Time Sheets, Critical Incident Reports
  • Provide hands-on support and guidance to the client
  • To liaise with other staff/sub-contractors, coordinators, or other community supports as required (i.e., natural supports, external agencies, advocacy groups, funders)
  • Able to work with minimal supervision

Required Education:

Diploma or equivalent experience in Disability Studies

Required Training:

CASS requires that all employees, sub-contractors, practicum students, and volunteers are current in the following training: (must be completed within 60 days of hire)

  • Abuse Awareness Training(Includes PDD Abuse Protocol)
  • Occupational Health and Safety Awareness Training for Workers (Alberta)*
  • Using a Fire Extinguisher Training
  • WHMIS 2015 Training
  • Emergency First Aid – Level A CPR & AED or Standard First Aid – Level A CPR & AED
  • Crisis Prevention and Intervention
  • Introduction to Your Role via Open Future Learning
  • Challenging Behaviours via Open Future Learning
  • Challenging Behaviours II: Forms and Policy
  • Workplace Violence and Harassment
  • Infection Prevention and Control
  • Covid-19 Employee Health and Safety
  • Trauma-Informed Care Training
  • Harm Reduction Training
  • Medication Administration Training
  • Proof of Immunization Records – All new hires will be required to be fully immunized against COVID-19 for their first day of work

CASS also requires of every employee:

  • A Police Information Check with a Vulnerable Sector Check
  • Completion of a “Statement of Confidentiality”
  • Completion of a “Confirmation of Understanding of the CASS Policy & Procedures”


Knowledge in supporting adults with developmental disabilities preferred

Other Requirements:

A valid driver’s license and vehicle are required

How to apply?

Please email your resume and cover letter to: and include your First Name, Last Name and Job Reference number in the subject line.

Alternative ways to submit your resume:
Fax: 403.283.0691
Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
2335 - 30th Avenue NE Calgary Alberta, T2E 7C7

Only applicants suitable for the role will be contacted. No phone calls please.