CASS Response to the COVID-19 Pandemic: Read More.

Job Posting

Community Support Worker – JB0805

Job Type: Multiple Positions
Hours per Week: Various schedules / shifts available during weekday, evening and weekends
Start Date: ASAP

Salary: Starting Wage $19.25/hour Completion of 90-day Probation Wage $20.25/hour
Location: Calgary and Airdrie

Calgary Alternative Support Services (CASS) is a Not-For-Profit Human Service Agency founded in 1988 to support people with disabilities to escape segregation and discrimination and live, work, play and, contribute to their communities. CASS’s work is a combination of advocacy, community development, and service to the people of Calgary.

Calgary Alternative Residential Services (CARS program) at CASS is looking for enthusiastic candidates for a variety of Community Support Worker positions in the residential program. This position will entail supporting a diverse clientele and multiple different individuals in both their home and community settings. As a Community Support Worker you will support the client with achieving their goals, outreach, the pursuit of recreation and leisure/social activities, developing and maintaining a healthy lifestyle, supporting mental and physical health needs, and independent living skills, depending on the individual client and their needs/desires. The successful candidate will possess strong communication skills and will be responsible for collaborating with the client’s support network and reporting regularly to the supervisor. Knowledge of community resources and a willingness to locate social and recreational opportunities in the community is an asset. *Please indicate your availability when applying – this opening includes multiple positions that can be combined with a full-time position or, for the right candidate, can be part-time. This opening includes differing schedules of work and shifts are available during the weekday, evening, and weekend. Some positions may also be based out of Airdrie.

The hourly rate begins at $19.25/hour and will increase to $20.25 upon completing a successful probationary period (90 days), completing mandatory training, and submitting complete documents.

Key knowledge and responsibilities include:

  • Openness to creating weekly activity plans, and sourcing out activities based on client interests
  • Creating and engaging in recreational activities
  • Support to find and maintain volunteer roles
  • To assist the client in the development and monitoring of goals and objectives indicated in
  • Individual Support Plan (ISP)
  • To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related issues
  • To comply with the client support contract
  • To maintain a professional relationship with the client and guardian (if applicable).
  • Written documentation to be completed and provided to direct supervisors in a timely manner i.e. Monthly Summaries, Time Sheets, Critical Incident Reports
  • Provide hands-on support and guidance to the client
  • To liaise with other staff/sub-contractors, coordinators, or other community supports as required (i.e., natural supports, external agencies, advocacy groups, funders)
  • Able to work with minimal supervision

Required Education:

Diploma or equivalent experience in Disability Studies

Required Training:

CASS requires that all employees, sub-contractors, practicum students, and volunteers are current in the following training: (must be completed within 60 days of hire)

  • Abuse Awareness Training(Includes PDD Abuse Protocol)
  • Occupational Health and Safety Awareness Training for Workers (Alberta)*
  • Using a Fire Extinguisher Training
  • WHMIS 2015 Training
  • Emergency First Aid – Level A CPR & AED or Standard First Aid – Level A CPR & AED
  • Crisis Prevention and Intervention
  • Introduction to Your Role via Open Future Learning
  • Challenging Behaviours via Open Future Learning
  • Challenging Behaviours II: Forms and Policy
  • Workplace Violence and Harassment
  • Infection Prevention and Control
  • Covid-19 Employee Health and Safety
  • Trauma-Informed Care Training
  • Harm Reduction Training
  • Medication Administration Training
  • Mental Health First Aid
  • Proof of Immunization Records – All new hires will be required to be fully immunized against COVID-19 for their first day of work

CASS also requires of every employee:

  • A Police Information Check with a Vulnerable Sector Check
  • Completion of a “Statement of Confidentiality”
  • Completion of a “Confirmation of Understanding of the CASS Policy & Procedures”


Diploma or equivalent experience in Disability Studies

Other Requirements:

  • A vehicle and valid driver’s license is considered an asset.

How to apply?

Please email your resume and cover letter to: and include your First Name, Last Name and Job Reference number in the subject line.

Alternative ways to submit your resume:
Fax: 403.283.0691
Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
2335 - 30th Avenue NE Calgary Alberta, T2E 7C7

Only applicants suitable for the role will be contacted. No phone calls please.