Job Type: Permanent - Full Time Hours per Week: 37.5 hours/week Start Date: Immediate/Negotiable, Posting Closing Date: July 28, 2021
Salary: TBD Location: CASS main office & various locations in Calgary, AB
Calgary Alternative Support Services (CASS) is a Not-For-Profit Human Service Agency founded in 1988 to support people with disabilities to escape segregation and discrimination and live, work, play and, contribute to their communities. CASS’s work is a combination of advocacy, community development, and service to the people of Calgary.
CASS is looking to add an IT Administrator to our team. This role will report to the Director of Operations and be responsible for the full cycle IT offerings to the agency. The schedule for this role will be Monday to Thursday, 8:00 am – 4:00 pm. This role will provide dynamic experiences that range from but are not limited to:
maintaining Local Area Networks, Servers, and connectivity with satellite offices
maintaining agency websites
support of an Enterprise Resource Planning software solution that integrates Finance, HR, and Payroll operations
development of agency IT infrastructure in support of continued growth
Supporting senior leadership through the provision of expert advice as it relates to Information Technology
A successful candidate will bring a positive, upbeat attitude and a curiosity to learn and engage with our business; take pride in asking strategic questions and taking a proactive approach to craft solutions to improve our current processes and offerings, and be a positive facilitator of IT-related conversations with an audience of varying degrees of technical knowledge.
Key knowledge and responsibilities include:
Provision, manage and terminate accounts within Windows Active Directory and Azure, proprietary database solutions, phone systems, etc.
ongoing implementation of and transition to Azure Active Directory
Maintain agency computer software & hardware components, networks, servers, databases, and phone system
Perform troubleshooting of tier 1 – 3 technical issues for in-house and remote locations
maintain agency websites to increase agency utilization and experience
Purchase and deployment of new software and hardware solutions
Creation and maintenance of IT documentation and reference materials
Support IT training initiatives
Development and maintenance of internal IT policies
Diploma/Degree in Information Management Systems or another related program
CASS requires that all employees, sub-contractors, practicum students, and volunteers are current in the following training: (must be completed within 60 days of hire)
Emergency First Aid – Level A CPR & AED or Standard First Aid – Level A CPR & AED
Crisis Prevention and Intervention
Introduction to Your Role via Open Future Learning
Challenging Behaviours via Open Future Learning
Challenging Behaviours II: Forms and Policy
Workplace Violence and Harassment
Infection Prevention and Control
Covid-19 Employee Health and Safety
Trauma-Informed Care Training
Harm Reduction Training
Medication Administration Training
Mental Health First Aid
CASS also requires of every employee:
A Police Information Check with a Vulnerable Sector Check
Completion of a “Statement of Confidentiality”
Completion of a “Confirmation of Understanding of the CASS Policy & Procedures”
Mandatory 3+ years of experience as an IT/Systems/Network Administrator or other related roles Experience with Microsoft Azure Active Directory Experience with Linux Server Administration is a strong asset Experience with Microsoft Business Central is a strong asset Experience with Drupal an asset
A vehicle/valid driver’s license is essential
How to apply?
Please email your resume and cover letter to: email@example.com and include your First Name, Last Name and Job Reference number in the subject line.
Alternative ways to submit your resume: Fax: 403.283.0691 Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
2335 - 30th Avenue NE Calgary Alberta, T2E 7C7
Only applicants suitable for the role will be contacted. No phone calls please.