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Job Posting

Overnight Direct Client Support Worker – Reference: ODS0225

Job Type: Permanent
Hours per Week: 40 hours/week
Start Date: ASAP

Salary: To be discussed in interview
Location: Downtown Calgary

At Calgary Alternative Permanent Supportive Housing we provide affordable, safe housing for individual experiencing mental health and/or addiction issues. Our goals include creating a restorative environment within which individuals can attain or regain their self-esteem, confidence and other skills necessary to lead productive and socially satisfying lives. We ensure the maintenance of safe housing, support the individual to connect or reconnect with community resources and to establish positive connections and friendships.

The Overnight Direct Service Support Worker position provides support to persons living with complex mental health and addictions issues and will require an understanding of the Harm Reduction and Person-Centered Models of Service.

Key knowledge and responsibilities include:

  • Possess an understand of challenges related to addiction and homelessness issues
  • Providing intervention, support and recreational services for tenants as required
  • Providing support counseling and collaboration on individual goal plans, crisis intervention
  • Establish yourself as an available, approachable resource for tenants and staff
  • Encourage/facilitate skill building in tenants’ communications and relationship building skills
  • Knowledge of appropriate Calgary resources and referrals
  • Advocate and support individuals with other agencies and referrals
  • Provide landlord and tenant support including intervention or problem solving as needed
  • Ensure only tenants and supervised guests are in the building
  • Complete a “Walk Around” on a random schedule to ensure outside doors are locked/secured on hallway/stair and remove any obstructions or hazards.
  • Observe client activity in the building
  • Maintain daily activity records
  • Complete data entry as required
  • Perform some light janitorial duties

Required Education:

Addictions Studies Diploma, Social Work Diploma, a degree in Social Sciences or equivalent

Required Training:

  • First Aid Certification
  • Crisis Prevention Intervention Training
  • Motivational Interview Training
  • Police Information Check including Vulnerable Sector Check

Additional training may be required, but will be provided with the support of CASS.


Experience supporting individuals with mental health and addictions issues.

Other Requirements:

A Police Information and Vulnerable Sector Check less than 6 months old.

Understanding of Harm Reduction and the Person Centered Service Model

How to apply?

Please email your resume and cover letter to: and include your First Name, Last Name and Job Reference number in the subject line.

Alternative ways to submit your resume:
Fax: 403.283.0691
Mail: Calgary Alternative Support Services Attn: Jobs at CASS;
2335 - 30th Avenue NE Calgary Alberta, T2E 7C7

Only applicants suitable for the role will be contacted. No phone calls please.