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Potential Canada Post Service Disruption

Kyle Maclean's picture
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Dear CASS Staff,

As you may be aware the Canadian Union of Postal Workers (CUPW) have initiated 24 hour long, rotating postal strikes in a number of Canadian cities (not including Calgary at the time of this writing). According to Canada Post, mail and parcels will not be delivered or picked up in affected cities during these rotating postal strikes.

The affected cities may change on a day to day basis if negotiations continue to fail and Calgary may be affected at any time during this dispute. At this time, the rotating strikes are typically lasting for 24 hours at a time in each affected city but the strikes may intensify as time goes on.

For more information regarding Canada Post service disruptions, please see the Canada Post webpage on the subject: https://www.canadapost.ca/web/en/comm/list.page?ecid=murl|ddn|lr|5

CASS relies on Canada Post to send out important agency correspondence, so the agency has decided to take proactive steps to ensure that staff and client mail is not held up in the mail if a strike occurs.

At this time, because strikes are limited to 24 hours in duration in any given city, CASS will continue operations as normal. Please be advised that mail delivery may be delayed by a day or two in the event that Calgary is affected by the rotating strike.

Expense cheques will continue to be processed within 7 business days.

Should strikes grow in duration or scope, CASS may be required to hold all mail at the main office location of 2335 30 Ave NE including, but not limited to, expense cheques, pay stubs, ROEs, etc. Mail being held at the CASS Main Office will be available for pickup during regular business hours (Monday to Friday from 8:30 AM – 4:00 PM – excluding holidays). We will notify you via email if this is required.Expense and mileage cheques will continue to be processed within 7 business days and will be left at the front desk with Reception. Please contact Reception at 403-283-0611 to inquire about and confirm mail being held for you PRIOR to coming to the office.

Client Mail

Please work with the clients that you support to help them get any mail that is typically processed through the CASS office, whether this be cheques or other important documentation. Contact the appropriate CASS Coordinator or other CASS staff, if you have a client that has accessibility or mobility issues that may make it difficult for them to reach the office so that alternative arrangements can be made for delivery.

We would advise that you consider emailing or dropping off documentation at the office that you may normally mail, so that it is not held up in the mail if there is a strike. There is an outdoor mailbox located at the front door of the CASS main office where you can deliver mail outside of regular business hours. You will still be held responsible for meeting job requirements (training documentation, reporting etc.) regardless of a postal service interruption.

Self-Service Options

CASS offers a number of self-service options that don't require staff to rely on mail.

If you are interested in signing up for electronic pay stubs you can find more information on the CASS website on the Forms and Documents page of the CASS website under staff resources (after logging in). The forms/documents needed to register for electronic pay stubs are:

- Ceridian epost Communication
- Ceridian epost Enrollment Instructions


If you don't remember your CASS website account password you can have the CASS website send an email containing a one-time login link to your @c-a-s-s.org email address by clicking on the "Request new password" tab on the Staff Login page and following the instructions.

If you have any questions, please contact Reception at 403-283-0611.