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Below is a summary of all recent news postings here at CASS.

To view the full content of any given news posting (including attachments) click on the news post title

Post date: 2018/11/08 - 12:48

Hi Everyone,

The Holiday markets continue!

Don’t miss out-- Kevin A will be showing his loom knitting at CASS on Thursday November 15 from 11:00 am to 2:00 pm.  Kevin has knitted hats, mittens, scarves, and a queen size blanket.  He will be having a demonstration of simple loom knitting.  Adult and children’s hats will be for sale at $10 each.

Have you been wondering what the signs around town saying “Yes” and “No” are all about? Calgary will be holding a plebiscite (direct vote) on November 13th to find out whether or not there is community support for hosting the 2026 Winter Paralympics and Olympics. The elections workers and Access Calgary have been hard at work making sure that voting is as accessible as possible in the short time frame they have had to organize this vote. Polling stations will be open from 8am-8pm. You can find your polling station at .

Please see for more information about accessibility and a general overview of the process at the polling station.

If you want to know what some of the pros and cons of hosting the Olympics and Paralympics here are, has a link to an engagement toolkit that you can use to discuss the bid with family and friends.



Nov 22: Holiday Craft Market @ SAIT (Heritage Hall 1301 16 Ave NW) 10am-4pm.

Nov 22: Tree Decorating @ the CORE (900 333 7 Ave SW) Lighting big Christmas trees, live entertainment and fireworks! 4-7pm.

Nov 24: MoMo Movement Community Day @ Alexandra Centre (922 9 Ave SE) 11am-2pm. workshops, performances, drafts, and more.

Nov 24: Winter greens and festive lights market @ Westminster Presbyterian church (290 Edgepark Blvd NW) 10am-3pm.

Nov 24: Holiday Market @ West Hillhurst Community Association (1940 6 Ave NW) 10 am-3pm.

Nov 24: YYC Alternative Christmas Market @ Inglewood Community Association Hall (1740 24 Ave SE) 10am-4pm.

Nov 24: Vegan Holiday Market @ Calgary Chinese Cultural Centre (197 1 St SW) 11am-4pm.



Nov 22: Calgary Story Slam @ Trolley 5 (728 17 Ave SW) Admission is $5. Come to hear people’s short stories or share your own. The theme this time is “loose ends”.

Nov 24: Starfleet Confidential @ The Alexandra Centre (922 9 Ave SE) 8pm.  Admission is $10. Improvised Star Trek parody show.



Post date: 2018/11/07 - 12:09

Hi Everyone, 

On November 13th, Calgarians will have a chance to vote in a non-binding plebiscite (a direct vote about an important issue) so that the City of Calgary can see if there is support for hosting the 2026 Olympic and Paralympic Winter games.

The non-binding part of this vote means that they are just looking to see if there is support- this vote will not decide the fate of Calgary’s bid for the games. Some of the reasons for this are: Even if Calgarians want the games, there may be things in the way of Calgary bidding to be a host City, and if Calgarians don’t want the games, there may be things that change before the bid that would make the opportunity more appealing. Let the City of Calgary know what you want, so that it can help inform this big decision!

There is some important information about the voting process--

Access Calgary: for voting day, Access Calgary will allow a 30 minute turnaround time to polling stations (Regular turnaround time between drop off and pickup is 1 hour). You can request more time than this, but there is now an option for quick turnaround on election days. If you get to your polling station and you think you need more time than you have booked, please call Access Calgary at (403) 537-7777 and cancel your pick up so that you don’t have to leave early without voting. You will be waitlisted for the next available trip. Access Calgary cannot guarantee pickups on that short notice, but they are aware that this is important and are working to make voting accessible for their users.  You can start booking your trips for voting day on Friday November 9. Please note that Access Calgary’s bookings line will be closed on Sunday November 11th for Remembrance Day. Trips for voting will need to be booked by 1 pm on Monday, November 12.

To find your polling station or to get more information about the voting process for this plebiscite, you can go to . For specific questions that you can’t find the answers to online, please call the elections office at (403) 476-4100.

What happens when I get to my polling station?

Your experience may not go exactly the way it has been described below, but in general you can expect:


  1.     When you enter your polling station an elections worker will ask to see your ID to make sure you are at the right place, and direct you to line up to get your ballot.
  2.    When you get your ballot, you can ask this elections worker questions, and make accessibility requests.
  3.     You will go to the voting booth, and fill in your ballot. The ballots for this plebiscite only have two options, and you will need to fill in the option that you want by filling in the bubble completely.
  4.    From here, you will go to deposit your ballot in a machine that will read and count your vote. It’s a lot like a “scantron” machine, so make sure that you have filled the bubble in completely and not jut marked an “X”, as you may be used to doing.


Accessibility issues:

Not all polling stations are wheelchair accessible, or they may have other barriers to accessibility.   However, if your polling station does not meet your accessibility needs, you can still vote at you polling station! You can either send someone in for you to request that election workers come outside to you to bring your ballot, or you can call the election office at (403) 476-4100 and they will contact the polling station to send election workers out to you with your ballot. If you are wondering about your polling station, please call (403) 476-4100 to ask about the accessibility of your particular location before you go. Please call as early as possible, they will be very busy on voting day.  You can find out where your polling station is by going to

Will people who need support to mark their ballot be able to get that support? Yes. You can ask someone that you trust to come into the voting booth with you to help you read, understand, and/or mark your ballot.

Mail in ballots- requests are due by noon on the 13th. Call (403) 476-4100 to request yours. The earlier you make your request the better.

Accessible ballot marking devices? They are only available at advance polling stations, not on the  November 13 voting day. However, on voting day you will be able to bring someone that you trust to come into the voting booth with you to help you read, understand, and/or mark your ballot.

Can you describe the accessible ballot marking devices? Paddle board, braille, “sip & puff”.

There will be polling stations in hospitals and long-term care facilities.


Post date: 2018/11/06 - 11:51

Don't miss the November CASS Report - client artwork is on the first page!!

Also, details for the upcoming CASS Christmas party are included! Call Reception to RSVP!



Post date: 2018/11/05 - 11:40

Hi Everyone,

Holiday Craft Fair Season is upon us! Check one out in your neighbourhood if you are looking for something to do this weekend.



Nov 13-18: Marda Loop Justice Film Festival@ Various Locations. An Annual festival of engaging films.

Nov 15-Dec 23: Calgary Christmas Market@ Calgary Farmers Market (510 77 Ave SE) 9am-5pm. Runs Thurs-Sun.

Nov 17: Artisan Holiday Market and Free Day of Dance@ Marlborough Park Community Association (6021 Madigan Dr NE) 11am-5pm. A unique market with free beginner dance lessons throughout the day.

Nov 17: Christmas Market @ Balzac Community Hall(10075 Township Rd 262, Balzac) 10am-4pm.

Nov 17-18: Handmade Here Holiday Show and Sale@ Triwood Community Hall (2244 Chicoutimi Dr NW) 10am-5pm.

Nov 17-18: Artisans Christmas Sale@ Bragg Creek Centre  (23 White Ave, Bragg Creek) 10am-5pm.


Nov 16: Pyrogy Supper & Bazaar@Assumption of the Blessed Virgin Mary Ukrainian Catholic Church (704 6 St NE) 5-9pm. $15 for a plate of pyrogies, cabbage rolls and sausage, or get some takeout. Cash only.

Nov 16- Dec 2: International Christmas Market@ Spruce Meadows. Fri 10am-8pm, Sat 10am-7pm, Sun 10am-5pm. Admission is $12 at the gate, or $10 in advance through

Nov 17: Authentically Indigenous Holiday Craft Show and Marketplace@ Kerby Centre (1133 7 Ave SW) 10am-5pm.




Post date: 2018/10/29 - 13:29

Happy Diwali Everyone,

There will be a number of Remembrance Day ceremonies in Calgary on November 11. You can find many of them here: . There are Sunrise and Sunset Ceremonies daily leading up to the 11th at the Field of Crosses on the North side of Memorial Drive between 3 St NW & Centre St.

The New Central Library will be hosting a free legal clinic on Wednesday November 14 from 9:30am-3:30pm. Space is limited and by appointment only, please call (403) 541-4804 by November 5th to reserve your spot.

Have you RSVP’d yet for FREE BOWLING with CASS at SAIT on November 9, from 1-2pm? If not, please don’t forget to let us know if you plan on coming, as space is limited.

On that note—on Mondays at Thorncliffe- Greenview Community Centre you can bowl as much as you’d like for $6! For more info on the bowling alley, or to contact them for more info, please go to

If you are looking for more ways to get informed before the Nov. 13th vote on hosting the Olympics and Paralympics in Calgary, there will be a Town Hall-style meeting to discuss the pros and cons on November 7 at the Central Library from 6:30-8pm. There are limited spots available to attend in-person (which you can reserve through ) but the event will be live-streamed on, and broadcast over 99.1FM.



Nov 9 & 10: Heritage Weavers and Spinners Annual Fall Sale @ Artpoint (1139 11 St SE) Local textile art, demonstrations, and more. Fri 5-9pm, Sat 10am-4pm.

Nov 10: Diabetes Awareness Day and Expo @ University of Calgary, Cumming School of Medicine, Health Science Centre (3330 Hospital Dr NW) 8am-2pm. Learn about self-management, current research, and community resources

Nov 10: The Group Art Society of Calgary’s Fall Show and Sale @ St Peter’s Anglican Church (903 75 Ave SW) 10am-4pm. Free refreshments and door prizes of original local art.

Nov 11: Artisan Fair @ Fort Calgary (750 9 Ave SE) 11:30-5pm. Admission is free with a donation to the Veteran’s Food Bank

Nov 11: “All Quiet on the Western Front” Movie @ Central Library (800 3 St SE) 3-6pm.


Nov 7: Mary & Max Relaxed Performance @ Theatre Calgary (220 9 Ave SE) 7:30-9:30pm. This heartwarming performance about pen pals will include ASL interpretation, and a relaxed atmosphere to enjoy the show.

Nov 8: Adults Only Night: Urban Survival @ Telus SPARK Science Centre, 6-10pm. This month’s focus is on how to survive when disaster strikes. Regular admission rates apply, or you can sign out one of CASS’ Community Connections Passes

Nov 8-11: Millarville Christmas Market @ Millarville Race Track (306097 192 St W Millarville, Ab) 10am-5pm. This is the 30th year of southern Alberta’s biggest Christmas market. Admission is $5.

Nov 9-11: Okotoks Christmas Market @ Foothills Centennial Centre (204 Community Way ; 58 Elizabeth St, Okotoks AB) Fri 4-8pm, Sat 10am-6pm, Sun Noon-5pm.Admission is $5.

Nov 10 & 11: Rinse for Rescue @ Pet Valu (8835 MacLeod Tr SW) Sat 10am-9pm, Sun Noon-6pm. Self-serve Pet Baths, all supplies included. $10 donation to Boston Terrier Rescue Canada required.



Post date: 2018/10/26 - 14:59

We will be hosting more training sessions for CASS employees regarding the use of the CASS Employee Center. . . Please call reception to register for the sessions.

Thursday, November 1 - 10 - 11:30 - for new Support Home Providers or Supportive Neighbours


Wednesday, November 7 - 10 - 11:30 am - for CASS employees (not SHP or SN) - to review making an expense claims.



Post date: 2018/10/26 - 11:39

Hi Everyone,

CASS has access to free ticket vouchers for the Lunchbox Theatre again this year! The process to get the tickets has changed though. If you are interested in attending one of the theatre’s productions, please contact The CASS Resource Facilitator at for more info. You can see what shows will be coming up at .

MoMo has a free community day coming up on November 24, at the Alexandra Centre Society Dance Hall (922 9 Ave SE) from 11 am-2pm. There will be dancing, treats, crafts, and lots of great people to meet up with.

Don’t forget how to find out how you can take part in the PDD review by going to

If you have kids, and want some help to save for their post-secondary education, Momentum is hosting six free RESP sign-up events from Nov 20-24. For locations and more information go to



Oct 31: Haunted House @ Triwood Community Hall (2244 Chicoutimi Dr NW) 4-8pm. Explore a free haunted house this Halloween! There will be hotchocolate avaialbe for $2, and opportunity to donate to the Alberta Children’s Hospital.

Nov 1: Opening Day Celebration @ Central Library (800 3 St SE) 10am-8pm. Lots of activities, live music, special guest speakers and a whole new library to explore.

Nov 1: 2026 Olympic and Paralympic Symposium @ Leacock Theatre, MRU. 9:30am-12:30pm. If you are finding it difficult to wade through the pros and cons of Calgary hosting the 2026 Olympic and Paralympic games, This is a day of hearing from all sides.

Nov 3: Holiday Craft Fair @ Riverbend Community Association (19 Rivervalley Dr SE) 10am-4pm.

Nov 3: Christmas Craft Fair @ McKenzie Towne Council (40 McKenzie Blvd SE) 10am-5pm.

Nov 3 & 4: Christmas in the Country Art Sale @ Leighton Art Centre (282027 144 St W, Foothills, AB) 10 am - 4pm. Over a thousand art works for sale, and great views of the Rocky Mountains.

Nov 4: Fall Pottery Market @ Triwood Community Hall (2244 Chicoutimi Dr NW) 10am-4pm. Over 30 artists with lots of beautiful pottery to show and sell.


Oct 30: $1.99Spooky Slam Day @MacLeod Trail Denny’s (7215 MacLeod Tr SW). Get breakfast for $1.99 at this location only.

Nov 1-4: Festival of crafts @ BMO Roundup Centre 10am-5pm.  Admission is $7. Handmade food, art, glassware, bath products and more.

Nov 2 & 3: Calgary Autism Awareness Conference @ Delta Calgary South Hotel (135 Southland Drive SE) 7:30am-4pm.

Nov 2 & 3: Foundations for Community Organizing @ St. David’s United Church (3303 Capitol Hill Cr. NW). If you are interested in community organizing for the common good, this is a pay-what-you-can event (suggested $50) that can help you gather leadership and organizing skills.

Nov 3-11: Calgary European Film Festival @ Globe Cinema (617 8 Ave SW) Films from 20 European Countries will be presented in this film festival. All films will be screened in their respective languages, with English subtitles.



Post date: 2018/10/24 - 13:41

Dear CASS Staff,

As you may be aware the Canadian Union of Postal Workers (CUPW) have initiated 24 hour long, rotating postal strikes in a number of Canadian cities (not including Calgary at the time of this writing). According to Canada Post, mail and parcels will not be delivered or picked up in affected cities during these rotating postal strikes.

The affected cities may change on a day to day basis if negotiations continue to fail and Calgary may be affected at any time during this dispute. At this time, the rotating strikes are typically lasting for 24 hours at a time in each affected city but the strikes may intensify as time goes on.

For more information regarding Canada Post service disruptions, please see the Canada Post webpage on the subject:|ddn|lr|5

CASS relies on Canada Post to send out important agency correspondence, so the agency has decided to take proactive steps to ensure that staff and client mail is not held up in the mail if a strike occurs.

At this time, because strikes are limited to 24 hours in duration in any given city, CASS will continue operations as normal. Please be advised that mail delivery may be delayed by a day or two in the event that Calgary is affected by the rotating strike.

Expense cheques will continue to be processed within 7 business days.

Should strikes grow in duration or scope, CASS may be required to hold all mail at the main office location of 2335 30 Ave NE including, but not limited to, expense cheques, pay stubs, ROEs, etc. Mail being held at the CASS Main Office will be available for pickup during regular business hours (Monday to Friday from 8:30 AM – 4:00 PM – excluding holidays). We will notify you via email if this is required.Expense and mileage cheques will continue to be processed within 7 business days and will be left at the front desk with Reception. Please contact Reception at 403-283-0611 to inquire about and confirm mail being held for you PRIOR to coming to the office.

Client Mail

Please work with the clients that you support to help them get any mail that is typically processed through the CASS office, whether this be cheques or other important documentation. Contact the appropriate CASS Coordinator or other CASS staff, if you have a client that has accessibility or mobility issues that may make it difficult for them to reach the office so that alternative arrangements can be made for delivery.

We would advise that you consider emailing or dropping off documentation at the office that you may normally mail, so that it is not held up in the mail if there is a strike. There is an outdoor mailbox located at the front door of the CASS main office where you can deliver mail outside of regular business hours. You will still be held responsible for meeting job requirements (training documentation, reporting etc.) regardless of a postal service interruption.

Self-Service Options

CASS offers a number of self-service options that don't require staff to rely on mail.

If you are interested in signing up for electronic pay stubs you can find more information on the CASS website on the Forms and Documents page of the CASS website under staff resources (after logging in). The forms/documents needed to register for electronic pay stubs are:

- Ceridian epost Communication
- Ceridian epost Enrollment Instructions

If you don't remember your CASS website account password you can have the CASS website send an email containing a one-time login link to your email address by clicking on the "Request new password" tab on the Staff Login page and following the instructions.

If you have any questions, please contact Reception at 403-283-0611.

Post date: 2018/10/22 - 06:03

The CASS Email service was migrated to a new mail cluster in a new data centre yesterday.

As a result of that move users will likely need to update their email client settings to use the following incoming and outgoing server settings.

incoming mail server:   - port 993, security type SSL/TLS

outgoing mail server:   - port 465, security type SSL/TLS

This is also described in the reference material titled "Configure an email client to connect to CASS mail servers" which is available on the Forms and Documents page on this website which is available after logging in with your staff account. continues to be a viable alternative.

If you have any questions please contact Kyle Maclean at or via phone at 403.283.0611.

Below are step by step instructions on how to update the Mozilla Thunderbird Email client to use our new mail server settings. Please note, the instructions are specific to Mozilla Thunderbird, other email clients (such as Microsoft Outlook or smartphone apps) will be different.

  1. Open Mozilla Thunderbird
  2. Right click on your email address in the top left hand corner of the screen and select "settings" to open the settings dialog window
  3. In the settings dialog window click on "Server Settings" in the menu on the left
  4. In the Server Name field enter ""
  5. In the Port field enter "993"
  6. In the Connection Security field select "SSL/TLS"
  7. Click on "Outgoing Server (SMTP)" in the menu on the left
  8. Select the default outgoing mail server and click on the "Edit" button
  9. In "Server Name" enter ""
  10. In the Port field enter "465"
  11. In the Connection Security field select "SSL/TLS"
  12. Click on the "Ok" button to save your changes
  13. Click on the "Ok" button to save your changes


When you next send/receive email using Mozilla Thunderbird you will be prompted for your CASS Email password. If you can't remember your password please request a new email password from CASS HR.

Please let me know if you require any assistance setting up your Mozilla Thunderbird Email client or any other email client to connect to CASS mail servers.


Post date: 2018/10/15 - 13:29

Hi Everyone,

The PDD Review panel is looking for more input about how to make PDD-funded services work better to respond to people’s needs. You can send your ideas, starting October 23, through an online survey, a letter, art, or video, or at one of the scheduled community conversation sessions. The Calgary Sessions will be November 27 & 28. You can find out more here:

There is a Free Dental Care day in Calgary on October 27th at two different locations. Check out the listing below for more details.



Oct 22: Community Talk about Dementia @ Kerby Centre (1133 7 Ave SW) 1-3pm. Learn what dementia is, and find family supports.

Oct 26 & 27: State of Art Society Show and Sale @ Strathcona Community Centre (277 Strathcona Dr SW) Fri 6-9pm, Sat 10am-4pm. Go to to see the featured artists at this show.

Oct 27: Free Dental Care @ Southcentre Dental (155-100 Anderson Rd) 9am-4pm. One free dental service (filling, cleaning, extraction, etc.) per person. First come, first served.

Oct 27: Free Dental Care @ MacLeod Trail Dental (232- 8500 MacLeod Tr SE) 9am-4pm. One free dental service (filling, cleaning, extraction, etc.) per person. First come, first served. has more info.

Oct 27: Christmas Craft Sale @ Forest Heights Community Association (4909 Forego Ave SE) 10am-3pm. Heartfelt craft items for everyone.

Oct 27: Halloween ComicFest @ Comic Traders (131-755 Lake Bonavista Dr) 10 am-4pm. 14 Vendors, each with free comics available, mysterious quests, and door prizes.

Oct 27: CanZine @ Memorial Park Library (1221 2 St SW) Noon-6pm. Festival of Zine culture and independent arts. Explore Calgary’s rich history of self-published zines, and learn more about underground publishing worldwide. Learn more at


Oct 22: Board Games and Munchies @ Greater Forest Lawn 55+ Society (3425 26 Ave SE) Noon-2pm. Admission is $2.  There is more info on this and other fun events at the GFL55+ Society here:

Oct 23-29: The Ghosts of Fish Creek Park @ Bow Valley Ranch (15975 Bow Bottom Tr SE) 6:30-7:30 pm. This events costs $7, and fills up quickly so register soon at , and don’t forget to bring a mug so thatyou can enjoy some hot chocolate while you wander around hearing ghost stories from the area.

Oct 25-28: Ghouls’ Night Out @ Heritage Park Oct 25& 26- 6-9pm, Oct 27-5:30-9pm, Oct 28-4-7:30pm. Admission is $10.95. Visit Heritage Park and enjoy Hallowe’en decorations, stories and activities. You can also meet the Addams Family, and See the Calgary Quidditch Club.

Oct 26: Abbot & Costello Meet Frankenstein movie screening @ Fort Calgary (750 9 Ave SE) 6:30-10pm. Tickets are $15 and there will be a cash bar and snacks available to buy. Buy tickets or learn more at

Oct 27: The Rocky Horror Picture Show @ Rotary Performing Arts Centre (3 Elma St E, Okotoks, AB) 8:30pm. Tickets are $20 in advance through or $25 at the door and include a package of props for the interactive performance.

Oct 27: Punk Rock Bowling: Halloween Edition @ Paradise Lanes (3411 17 Ave SE) 6pm. Admission is $20. Live music, unlimited bowling, and lots of treats.

Oct 27 & 28: 12 Hour Horror Movie Marathon @ Globe Cinema (617 8 Ave SW) 7pm-7am 7 movies, a costume contest, free breakfast and surprises! Tickets are $20. has info on the movies and more.